Refund policy

Non-returnable/refundable items

We do not accept returns nor issue refunds for your product purchased on this site as these products are consumable. We apologize if you are not satisfied with our products; however, we strive for high quality products which come from sustainable sources. 

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please can contact us for any issues at herbaregen@gmail.com